APEX Route Solutions is the only platform combining full-service medical billing and intelligent route dispatching — built exclusively for medical transport companies.
Complete revenue cycle management — from eligibility verification to payment posting — fully automated and HIPAA compliant. Stop losing revenue to denials and billing errors.
Intelligent medical transport dispatching with real-time GPS, driver safety monitoring, AI route optimization, and automated billing integration — all in one system.
From patient eligibility to final payment — APEX handles every step of your billing so you get paid faster with fewer denials.
We verify patient coverage before every trip — preventing denials before they happen.
Clean claim submission to all major payers — Medicare, Medicaid, commercial, and managed care.
We identify, analyze, and aggressively appeal every denied claim — recovering revenue others leave behind.
Fast, accurate posting of EOBs, ERAs, and patient payments with full account reconciliation.
Detailed financial reporting giving full visibility into your revenue cycle performance and cash flow.
All billing operations are HIPAA-compliant with encrypted data handling and full audit trails.
Confirm patient insurance before every trip or service occurs.
Dispatch data auto-populates billing fields. No manual entry.
Claims are scrubbed for errors then submitted electronically.
We monitor every claim and appeal any denial aggressively.
Payments posted, reconciled, and reported in live dashboard.
Real-time dispatching with GPS tracking, safety monitoring, and smart optimization — designed specifically for non-emergency medical transport.
Monitor every driver, every trip, and every delivery status in a single real-time dashboard. Assign trips, track vehicles, communicate with drivers, and manage exceptions — all without switching tools.
Automated trip assignment — system matches drivers to trips based on proximity, availability, and vehicle type
Live GPS tracking — real-time vehicle location with speed, idle time, and geofence alerts
2-way driver communication — in-app messaging between dispatcher and driver, no personal numbers needed
Auto-billing trigger — completed trips automatically create billing records with all required data
Live location of every vehicle. Speed alerts, geofencing, unauthorized stop detection, and full trip history replay for incidents.
Drag-and-drop scheduling for recurring appointments. Automatically handles cancellations, reschedules, and waitlists.
Dispatchers, drivers, and clients receive automated alerts for confirmations, ETAs, delays, and completions in real time.
Dedicated driver app for navigation, trip manifests, digital patient signatures, and vehicle inspection reports.
Every completed trip instantly creates a billing-ready record — mileage, trip type, patient data, and payer info all filled in.
On-time rates, driver utilization, trip volume trends, and revenue per trip — automated weekly performance reports.
Every APEX dispatch runs under a strict safety framework protecting your patients, drivers, business, and compliance standing.
Drivers with unresolved violations, expired certifications, or failed inspections are automatically blocked from assignments until cleared by management.
Background checks, DMV records, CPR certification, NEMT license verification, and drug screening — required before first assignment and tracked ongoing.
Automated HOS monitoring blocks assignments exceeding legal limits. Drivers receive warnings; dispatchers get real-time fatigue alerts.
Every vehicle tracked in real time. Speeding, harsh braking, and rapid acceleration trigger instant dispatcher alerts with full trip history replay.
Digital pre-trip and post-trip inspections via driver app. Flagged issues prevent vehicles from being dispatched until maintenance is confirmed.
One-tap SOS alerts dispatch, flags location, and escalates to emergency services if not resolved within 60 seconds automatically.
Every accident, complaint, or near-miss logged with photos, timestamps, and a structured resolution workflow tracked to closure.
APEX's optimization engine reduces fuel costs, improves on-time performance, and maximizes driver utilization — automatically every day.
Routes calculated using real-time traffic, appointment windows, vehicle capacity, and driver availability — minimizing miles and maximizing trips per driver.
Automatically sequences pickups and drop-offs to honor medical appointment times with configurable buffer margins and priority levels per trip type.
By eliminating unnecessary mileage, idling, and backtracking, APEX clients reduce fuel spend by an average of 32–40% within the first 90 days.
When cancellations, traffic, or vehicle issues occur, routes are instantly recalculated and drivers notified with updated turn-by-turn directions.
Trips distributed intelligently across your fleet to maximize productive time per driver and avoid over- or under-using specific vehicles.
Miles saved, cost reduction, on-time rates, and optimization scores — with month-over-month improvement tracking for your management team.
Every feature designed for companies moving patients and billing insurers — not generic software adapted for healthcare.
All patient, billing, and transport data encrypted and HIPAA compliant at every touchpoint.
Access your full platform from any browser, tablet, or phone. No software to install ever.
Real support humans available around the clock via phone, chat, and email.
Get fully live in 48 hours. We handle setup, data migration, and staff training.
Dispatch and billing fully integrated — completed trips auto-create billing records instantly.
From 2 drivers to 200, APEX handles your full operation without limits or price jumps.
Simple monthly pricing. No per-claim charges, no setup fees, no invoice surprises.
Deep NEMT billing, compliance, and operations experience — we speak your language.
All plans include free setup, onboarding, and support. No contracts. Cancel anytime.
Request a free demo and our team will walk you through the full APEX platform — no commitment required.
Fill out the form and an APEX specialist will contact you within 24 hours to schedule a personalized demo tailored to your operation.